Shipping policy

Delivery methods

You can choose the delivery method from the shopping cart after adding the product to the shopping cart. Posti is the delivery method. The price of delivery is shown after the available delivery methods. The price includes packaging costs. When the package arrives, the Posti service will send you a text message to the phone number you provided. The post office will not deliver a separate package of cards to your address.

Shipments ordered for Posti's machine (Smart Post):

Posti's automatic machine can accommodate shipments with a maximum size of 59 x 36 x 60 cm. If there is a really large shipment that cannot fit in the machine, the delivery will be delivered to the nearest Post office, where you can pick up the package. In the arrival notice, you can see where you can pick up the package.

If the package does not fit in the machine or the machine is full. Posti delivers the package to the post office closest to your home address. In the arrival notification, you can see where you can pick up the package.

We will send you a postal tracking code when we process your order. You can track the delivery of the package by tracking the post at: http://www.posti.fi/henkiloasiakkat/postipalvelee/tyokalut/lahetystenseuranta/

Post home delivery.

Posti delivers the home delivery package to your door. But if the recipient cannot be reached, Posti will deliver the package to be picked up at the nearest post office.

Delivery time
We mail the products within 0-3 business days of the order. If the products can be found immediately ready in stock.

Exchange and return terms

The customer has a 14-day exchange and return right in accordance with the Finnish Consumer Protection Act. The right of return applies only to unused, unopened and salable products in the original packaging. The customer is responsible for the return/product exchange postage costs, which are incurred by the customer HamppuFarm. If the products arrived at the customer differ from the order confirmation. In this case, the shipping costs for the return are paid by HamppuFarmi. Include the following information with the return: your name, address and phone number, as well as a copy of the order confirmation Return address: Murtolan HamppuFarmi Oy, Murtolantie 150, 32300 Mellilä. We do not accept returns more than 14 days after delivery. Once the return is approved, the money will be refunded directly to your account after the return has been received and processed. Problem situations in transport and regarding defective products. If the product has been lost during transport, damaged or the wrong product has been delivered to the customer, the customer must report the error immediately to the address info@hamppufarmi.fi (tel. 0405307489) Notification of incorrect delivery or a defective product must be made within 14 days of receiving the product. If the package is damaged in the mail, the product must be immediately complained to the mail.